Return Policy

1. Returns Eligibility

We want you to be completely satisfied with your purchase. If you are not happy with an item, you may return it in accordance with the terms below.

You have 14 days from the date you receive your order to request a return.

To be eligible for a return:

Items must be unused and in their original condition

Items must be returned with original packaging

Proof of purchase (order number or receipt) is required

2. Faulty or Damaged Items

If your item is faulty, damaged, or incorrect, please contact us as soon as possible. We will arrange a replacement or refund at no extra cost to you.

3. How to Start a Return

To request a return, please contact us with:

Your order number

The item(s) you wish to return

The reason for the return

We will provide return instructions once your request is approved.

4. Return Shipping

Customers are responsible for return postage costs

We recommend using a tracked service, as we cannot be responsible for items lost in transit

5. Refunds

Once we receive and inspect your return, we will notify you of the approval status.

Approved refunds will be processed to your original payment method within 5–10 working days, depending on your payment provider.

6. Exchanges

If you would like to exchange an item, please contact us first to confirm availability. Exchanges are subject to stock levels.

8. Contact Us

If you have any questions about returns, please contact us via the website Contact page.